There are 3 options:
The Wellness Center offers a wide range of confidential medical services to all Traditional Undergraduate students at no cost. Our team is dedicated to meeting your needs and ensuring your well-being.
In addition to the services we provide, we can also offer consultations, connect you with community providers, and assist with outreach as necessary.
Making An Appointment
To make an appointment for health services with one of our medical providers, please call 585-594-6360 or contact WellnessCenter@sydotnet.net.
You may also visit TimelyCare to for virtual health appointments, on-demand or scheduled.
Services Provided
There is no charge to see a medical provider.
All students are responsible for off-site lab fees, x-rays, and prescribed medications. Individual out-of-pocket costs for these services will be dependent on the student's insurance carrier.
Included in your wellness fee:
- Physical examinations for academic, sports, nursing, or job-related requirements
- Injury - sprains, strains, cuts, abrasions
- Illness - cold, flu, mono, sore throats, fever
- Infections - UTI, URI
- Referrals for sexually transmitted infections
- Skincare
- Blood pressure monitoring
- Health education
- Health promotion and disease prevention
- DMV eye exams for driver's license renewals
- Weight control and dietary management
- Other health problems common to the college-age population
- Vaporizers and crutches are available for short-term loan (student will be charged if not returned)
Your health insurance carrier will be charged for the following:
- Tests for strep throat, Covid-19, flu, and mononucleosis
- Viral or Bacterial cultures, blood draws sent to an offsite lab as part of a medical work-up
- X-rays and other imaging as part of a medical work-up
- Fees charged by a specialist following referral
- Fees charged by a hospital following emergency care or admission
- Fees charged by an ambulance for emergency transport
Same-Day and Emergency Care
If you are experiencing a health emergency, please call 911.
If you need same-day services or emergency care, please see the list of local urgent cares and hospitals below:
Cornerstone Urgent Care and Walk-in Clinic
2968 Chili Ave, Rochester, NY 14624
(585) 207-0088
cornerstoneuc.com
Strong Memorial Hospital
601 Elmwood Ave
Rochester, NY 14642
Rochester Regional Hospital
- Unity Hospital – Rochester Regional Health
- 1555 Long Pond Rd. Rochester, NY 14626
- Rochester General Hospital – Rochester Regional Health
- 1425 Portland Ave, Rochester, NY 14621
Health Insurance Coverage
All registered undergraduate and graduate students attending Roberts Wesleyan University are expected to carry health insurance. Students will need to show proof of insurance coverage prior to their arrival on campus by entering their insurance information into the Roberts Student Health Portal. This must be updated each Fall semester with current insurance information.
While most students are covered under a family plan, students who do not have access to coverage may qualify for free or low-cost health insurance coverage through New York State. Enrollment is open year-round, and most plans cover preventive care, such as routine medical visits and screenings, immunizations, mental health services, prescriptions, x-rays, specialist visits, urgent care, and hospital care.
For more information about New York State health plans, visit New York State of Health and Student Health Plans & Other Options.
Frequently Asked Questions
What services are/are not covered by the wellness fee?
The wellness fee covers services like physical exams, injury care (sprains, strains, cuts), illness treatment (cold, flu, sore throats), prescription renewals, and more.
Your health insurance will be charged for tests like strep throat, COVID-19, and flu, as well as for lab work, x-rays, specialist fees, and ambulance services.
Where can I go for urgent care or emergencies?
For urgent care, visit Cornerstone Urgent Care, UR Medicine Urgent Care in Spencerport, or Strong Memorial Hospital.
For emergencies, call 911 or visit a hospital emergency room.
Does the Wellness Center provide excuse notes for illness or injury?
The Wellness Center does not provide excuse notes for class or athletic absences for student illness or injury.
This policy is consistent with the recommendations from the American College Health Association, encouraging appropriate use of health care services, supporting communication between professor and student, maintaining the confidentiality of sensitive health records, and promoting student independence.
What should I do if I need medical accommodations or a special diet?
Students needing medical accommodations or on a medically prescribed diet must submit documentation to Rhonda Lanni, Director for Access & Accommodations.
Email Lanni_Rhonda@sydotnet.net or call (585) 594-6494.
Do I need health insurance to use the Wellness Center?
Yes, all undergraduate and graduate students must carry health insurance.
Enter your insurance information into the Roberts Student Health Portal before arriving on campus, and update it each Fall semester.
Students who don’t have health insurance may qualify for free or low-cost coverage through New York State. Visit the New York State of Health website for more information.
Contact the Wellness Center
Wellness Center
Phone: 585-594-6360
Email: wellnesscenter@sydotnet.net
Counseling Hours
- Counseling Hours: Monday – Friday, 8 am - 4 pm
- Emergency/Crisis Walk-In: Monday – Friday, 9 am - 3 pm
Medical Provider Hours
- Tuesday, 9:30 am - 1:00 pm
- Wednesday, 9 - 11:30 am
- Thursday, 9 am - 1 pm
After Hours
The Wellness Center staff does not maintain 24-hour monitoring of phones and email.
- Campus Safety: 594-7777
- TimelyCare (24/7 virtual counseling & health)
- Suicide & Crisis Lifeline:
- Call/Text: 988
- Chat: 988lifeline.org/chat
Contact 911 for off-campus emergencies.